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Services - Aftercare & retention

WHAT YOU GET

Retaining and growing existing investments

Existing investors represent a major opportunity for expansion but realizing that opportunity requires structured engagement and value-added support for existing investors. We help investment promotion agencies develop a focused and practical approach to aftercare and retention — ensuring your team concentrates on the most important investors while identifying opportunities to support their long-term growth.

1. Aftercare Prioritization

You gain a clear framework for determining which companies your agency should prioritize based on their strategic value, expansion potential, and relocation risk.

2. Relationship Development

Your team receives practical approaches for engaging key decision makers within existing investor companies, helping your agency build and maintain the relationships that support long-term investment.

3. Expansion Opportunity Identification

Structured methods help your team engage existing investors, understand their priorities and growth plans, and create opportunities for them to expand their activities in your location.

4. Early Warning Systems

You gain tools to recognize early signals that an investor’s operations may be at risk, allowing your agency to respond proactively before relocation decisions are made.

5. Aftercare Program Design

A structured aftercare program aligned with your resources, ensures investors receive consistent and credible support from your agency and relevant stakeholders in your location.

6. Advocacy

Your agency will be able to link its aftercare activities to a structured approach to advocacy, allowing you to enhance your location’s business environment in response to feedback from existing investors.

Typical scope of work

We can tailor the scope of our aftercare and retention support to your organization's needs, but our work typically covers the following elements.

Investor prioritization framework

Relationship development strategy

Expansion opportunity identification methodology

Early warning signal definition

Aftercare program design

Aftercare service standards and protocols

Advocacy approach

Performance tracking and reporting systems

Who is it for

Built for organizations that compete for investment

National & Regional

Investment Promotion Agencies

You're measured on project wins and job creation. We help you move from broad promotion to targeted pursuit — identifying the investors most likely to choose your country or region and building the case that closes them.

Local & Metro

Economic Development Organizations

Limited budgets mean you can't chase every lead. We help you focus on the sectors and company types where your community has genuine pull — and build relationships that convert.

Designated Zones

Special Economic Zones & Industrial Parks

Your occupancy rates depend on attracting the right tenants. We help you define your positioning, identify expansion-stage companies that fit your offering, and reach decision-makers directly.

Capacity Building

Stay ahead of change

Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Case study

Case study

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Case studies

Results that speak for themselves

Common questions

Questions we often hear

Thought leadership on FDI trends, best practices, and strategies for investment promotion professionals.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Question?

Dummy text: Supporting partner agencies to attract investment? We design and deliver programs that build lasting capability — not dependency on external consultants.

Discuss your investor aftercare approach

If your organization is planning to strengthen its support for existing investors or develop a more structured approach to aftercare and retention, we would be happy to discuss your situation.